Software

Mercury Interactive recently took the wraps off an enhanced version of its Mercury Quality Center software quality testing platform, a product geared toward SOA and Web services. Mercury is an IT governance and applications-testing software developer that, in 2005, had annual revenue of US$685 million.

Manufacturers of all sizes are looking into hosted software for core supply-chain functions, such as demand planning and factory scheduling. In a recent supply-chain spending survey, AMR Research found 26 per cent of companies are considering on-demand service offerings.

High-performance computing vendor Silicon Graphics Inc. Monday filed for Chapter 11 bankruptcy protection as it continues recent efforts to revamp itself and regain profitability. In an announcement, the Mountain View, Calif.-based company also said it has reached an agreement with major lenders to reduce its debt by approximately US$250 million as part of the restructuring.

As director of technical systems for the radiation medicine program at Princess Margaret Hospital in Toronto, Terry Michaelson is intimately familiar with the idea of fault tolerance.

Calling the helpdesk has become either an odyssey or drama, depending on how serious, urgent or frustrating your problem is. Even in this age of self-help and online everything, most people still like to get quick help from a fellow human. But judging by the proliferation of automated systems that pick up helpdesk calls, one may say the helpdesk call has become a dehumanizing experience.

When the Indiana Department of Education rolled out PCs running Linux to schools last year, it installed open-source antivirus software on the servers connected to the desktop systems to scan incoming e-mail. But it didn

As an Information Builders (IBI) advisory council member, Air Canada

Wouldn't it be nice if you could just type in a word search to grab hold of last year's quarterly report, rather than having to scroll through a series of tiny folders on your computer screen? Hyperion Solutions Corp., the Santa Clara, Calif., a business intelligence software maker, thinks so too.