2019 CanadianCIO Census

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The CIO in the Era of Customer Experience

In the new age of technological innovation, enterprise IT has evolved from cost centre to service provider and revenue enabler. The CIO is becoming a key strategic player in a world where business success increasingly depends on rapid adoption and deployment of new technology. But this is not technology for its own sake. Organizations are looking for agility and new capabilities to deliver an outstanding customer experience. A big part of CIOs leading the charge is their ability and authority to articulate clearly how their initiatives are aligned and enabling business. As the new focal point for innovation, CIOs must understand in depth all business drivers, threats, and opportunities, and see all connections in between.

The 6th annual CanadianCIO Census, sponsored by OutSystems, has been released. Join ITWC CIO Jim Love and Nuno Borges, Director, Customer Research, Outsystems, as they review the results of the census in on demand webinar. 

Download the 2019 Canadian CIO Census

Watch the webinar On Demand

SPONSORED BY:

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ITAC CanadianCIO of the Year Award

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Bryant, Duhaime capture 2019  ITAC CanadianCIO of the Year awards

Mark Bryant, CIO, PCL Construction and Johanne Duhaime, CIO of Hydro Quebec were recognized Nov. 27  as the 2019  ITAC CanadianCIOs of the Year during a special ceremony at the Omni King Edward Hotel in Toronto.

The pair were lauded for their business and technological vision, entrepreneurship, the capacity to drive enterprise transformation and operational strength that delivers shareholder/stakeholder value.

Bryant is credited with pioneering the use of technology in the construction industry, one of the least technologically advanced sectors in Canada. Duhaime was recognized for overhauling the operations of Hydro Quebec in just three years, moving it from a paper-based organization to a digital one focused on improving the customer experience.

The pair was selected by an independent panel of judges that considered more than a dozen nominations from across Canada.

Read our profiles of our 2019 winners

Johanne Duhaime, CIO, Hydro Quebec (Public Sector)

Mark Bryant, CIO, PCL Construction (Private Sector)

Check out all our winners in the CanadianCIO Hall of Fame

President to President: Getting to the Point

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ITWC’s Fawn Annan interviews leading Canadian tech executives on leadership – while competing in a game of darts.

Digital Magazine

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CanadianCIO December 2018

Empowered content on any device.

CanadianCIO adds a new focus on executive content. Increasingly, technology leadership requires new skills within the area of strategic sourcing.

This new editorial focus will raise the bar on such discussions and bring our audience the real information that they need to succeed facing the new challenges of our industry.

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2020 CanadianCIO Summit

The 2020 CanadianCIO Summit will take place in early October 2020. Further details will be provided in the near future.

The CanadianCIO Innovation Summit is the perfect opportunity to have deep conversations about the important technology issue impacting organizations in a friendly and relaxed atmosphere. Held away from the day-to-day grind of keeping the lights on, the annual Summit presents CIOs from a cross-section of industries unexpected moments to connect over sumptuous meals or engaging recreation activities.

 

2018 CanadianCIO Summit

The Power of Five: Five years | Five pressing issues | Five innovative ideas

The 2018 edition was held at the J.W. Rosseau Resort and Spa in Minett, Ontario from September 29th to October 1st, 2018. The event theme included AI, emerging technologies, security, sovereignty and regulation, and the challenge of data. Thanks to all presenters and participants. 2018 ITWC Coverage

Previous Summits

2017 https://digital.itwc.ca/cciooctober2017/

2016 https://digital.itwc.ca/cciooct2016/

2015 https://www.itworldcanada.com/canadian-cio-summit-archive

 

Learn More

Thanks to Cogeco Peer 1 – Summit Sponsor 

CanadianCIO Articles

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Google CEO Sundar Pichai appointed as the new Alphabet CEO

2 days ago

ITAC launches new corporate brand, Technation

2 days ago

The CIOs of University of Alberta and Calgary Drop In-Centre examine Alberta’s great digital transition

4 days ago

TMX Group CEO under investigation for sexual harrasment allegations

1 week ago

Virtual Visits exceeds in-person care experience 30% of the time

1 week ago

CanadianCIO of the Year, private sector – Mark Bryant

1 week ago
a team working together

CanadianCIO finalists say discipline and data literacy are critical skills for today’s CIOs

1 week ago

Calgary DI’s Helen Wetherely Knight | A 2019 CanadianCIO of the Year finalist

1 week ago

Read the special 25th anniversary issue of Canadian CIO

CIO Executive Roundtable Highlight Reports

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ITWC events draw on our unique community of subscribers to bring together leading professionals for educational, thought-provoking and inspiring events.

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Research

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Bringing Innovation to Industries Everywhere Epson Business Solutions – Knowledge Hub
Your ERP System Is Leaking Your ERP System Is Leaking
The Reinvention of HR: Managing HCM Trends and the Evolving Workforce The Reinvention of HR: Managing HCM Trends and the Evolving Workforce
Cybersecurity Conversations with your Board Cybersecurity Conversations with your Board – A Survival Guide

Engage with CanadianCIO Community

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CanadianCIO Who’s Who

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ciowhos-who

Canada’s IT community

Canadian CIO Who’s Who is dedicated to profiling and celebrating the people and events in Canada’s IT community. We thought one of the best ways to do this was to profile those people who have been featured in our publications and events.

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