Emerging Tech

Without much fanfare, a group led by vendors such as IBM and Sun Microsystems Inc. yesterday announced plans to incorporate the messaging specifications from a Microsoft Corp.-backed e-commerce protocol into its proposed ebXML business-to-business standard.

Carl Yankowski, Palm CEO, says his company

Big companies routinely collect mountains of personal information about customers in the hope that the data can be used to do targeted marketing based on individual preferences. But getting positive business results from such customer relationship management (CRM) endeavors isn't anything close to a sure thing.

Although Oracle Corp. is pointing to an increasing number of installations of the E-Business Suite 11i applications it shipped last year, users and analysts said many companies are still waiting for the technology to become more mature before upgrading from earlier versions of the software.

Human error is being blamed for a software driver problem that caused modems to freeze up on some late-model laptops at the stroke of midnight Feb. 21.

Sun Microsystems Inc. this week announced an update to the Solaris operating system that the company claims will increase network performance and eliminate bottlenecks.

The promised but elusive paperless office is the goal of an unlikely team: 15 engineers at Pitney Bowes Inc., the mail and document management company.

Enterprise customers of Montreal