Managed Services & Outsourcing

Delivering value to the organization is the mandate of every CIO and IT department, yet it's long been a difficult goal to achieve, and perhaps an even harder one to quantify. At Bank of Montreal Financial Group, five key steps are being taken to ensure that IT pulls its weight, and then some. Technology head Lloyd Darlington gives CIO Canada readers an inside look at how it's being done.

You get what you pay for. And sometimes, when there's extra goods and services bundled into a contract, you get more than you bargained for - and a bigger bill to boot.

Each time I come back to present an IT Focus issue about security, I find more horrors to write about. For example, I detest rats. I applaud Albertans for safeguarding their borders to keep those rodents out. Now I find an equivalent action is required for our computer systems as these rodents are among the pests that can infiltrate our computer provinces.

Enterprises vary in how they compete and how they are organized. Their business governance gives the context for IT governance It's been nine...

Antivirus firm Sophos PLC named the SoBig-F worm as the hardest hitting virus of 2003, accounting for almost a fifth of all reports to the company throughout the year.

Canadian Pacific Railway Co. (CPR) and IBM Canada Ltd. announced last month a multi-million-dollar, seven-year agreement which will have IBM operating and enhancing CPR's railway infrastructure.

With offices in Toronto, Moscow, Brussels, Belgium and United States, Dmitri Buterin, president of Bonasource Inc. isn't a stranger to issues facing companies with offshore development projects.

Years ago while attending a conference, I was transfixed by what one of the speakers said, that "the early bird gets the worm, but it's the second mouse that gets the cheese."