FRAMINGHAM, MASS. -- Some of the biggest IT service providers have programs in place to extract themselves from relationships with the...
FRAMINGHAM - Andrew Wasser's perch affords him a broad view of the IT outsourcing industry. Wasser serves as associate dean...
When Humana CIO Bruce Goodman added chief service officer to his title in 2002, there were few archetypes for combining...
As the so-called Supercommittee — the U.S. Congress's Joint Select Committee on Deficit Reduction — looks for ways to cut...
The specifics of Hewlett-Packard's planned shift away from hardware remain unclear, and opinions about the company's stronger focus on enterprise...
While midsize companies came later to the IT outsourcing party than their big company counterparts, recent research shows that they...
Charmer Sunbelt Group CIO Paul Fipps doesn't usually make IT investment decisions on instinct alone. Except, that is, when it...
Traditional IT outsourcing customers are struggling with cloud computing, according to IT service providers and outsourcing advisors surveyed by KPMG...
IT outsourcing deals aren't what they used to be.The total contract value of outsourcing agreements signed during the first half...
IT service providers are touting the benefits of outsourcing's increasingly higher-value and more complex IT work to lower-cost locales. And...
