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Managed Services & Outsourcing

Confessions of a techno-slave

I think there must be something wrong with me. I was lucky enough to have the opportunity to travel to Paris recently (Paris, France that is

ASPs: The Next Wave

Patience is a virtue. Time and time again, the IT industry gives credence to this tired old adage. While early adopters struggle to exterminate the bugs in fresh-out-of-the-shrink-wrap applications and operating systems, fashionably late organizations sit back and wait for the dust to clear.nIn the case of the application service provider (ASP) market, organizations who have put off outsourcing applications until now will probably be glad they came late to the ASP party.

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3 routes tech CEOs can take to expand RPA services

The robotic process automation (RPA) services market is highly competitive. New RPA services customers often purchase low-spend, low-profit engagements like RPA implementation, but more...

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Enormous growth opportunities for managed services providers in 2023

The IT services market is set for continued growth in 2023 as IT departments across Canada and around the world struggle with staff shortages. Canadian...

Choosing an MSP: Cymax Group case study

This is the last in a series of three articles sponsored by Ricoh looking at how different companies facing transformation evaluate their MSP options....

Security incident forces firm to consider its MSP options

This is the second is a series of three articles sponsored by Ricoh looking at how real companies facing transformation evaluated their MSP options....

In financial services, there’s no need to waste a millisecond

By Bill Ruvo Financial Services, Equinix In ancient Roman times, people gathered in the Forum to do business face to face. In Dickensian London, Ebenezer Scrooge...