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Managed Services & Outsourcing

Taking services to the Web

Web services seems to have as many definitions as it has implementations, but one thing is for certain

U.K. government to extend three-year contract with Microsoft

In a deal that appears to buck the growing trend among governments to adopt open-source alternatives, the U.K.'s Office of Government Commerce (OGC) is negotiating a renewal of a three-year agreement with Microsoft Corp.

Optus snares US$32M bank contract

Telecom New Zealand Ltd.'s Australian subsidiary AAPT Ltd. has lost its Electronic Funds Transfer at Point of Service (EFT-POS ) services account with the Commonwealth Bank of Australia.

Sony to turn Hong Kong ISP business over to PCCW

Sony Corp. will turn over the connectivity side of its Hong Kong broadband business to competitor PCCW IMS Ltd. from early September, it said Tuesday.

Oracle moves to monthly patching schedule

Weeks after coming under criticism for sitting on patches for multiple holes in its database software, Oracle Corp. has announced that it is moving to a monthly patch release schedule. The company said that it is moving to the monthly model

OSDL unveils improved Linux kernel development tool

Open Source Development Lab Inc. (OSDL) has upgraded a key Linux kernel development tool, the Scalable Test Platform (STP), with new features to improve simulations of enterprise data centres on the Linux kernel.

Outsourcing deals in seven steps

For an outsourcing agreement to work, managing the relationship between the customer and service provider is crucial

SCO laments ‘brutal’ pressure at user show

After enduring a year of personal attacks from across the IT industry, SCO Group CEO Darl McBride pledged to continue the company

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3 routes tech CEOs can take to expand RPA services

The robotic process automation (RPA) services market is highly competitive. New RPA services customers often purchase low-spend, low-profit engagements like RPA implementation, but more...

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Enormous growth opportunities for managed services providers in 2023

The IT services market is set for continued growth in 2023 as IT departments across Canada and around the world struggle with staff shortages. Canadian...

Choosing an MSP: Cymax Group case study

This is the last in a series of three articles sponsored by Ricoh looking at how different companies facing transformation evaluate their MSP options....

Security incident forces firm to consider its MSP options

This is the second is a series of three articles sponsored by Ricoh looking at how real companies facing transformation evaluated their MSP options....

In financial services, there’s no need to waste a millisecond

By Bill Ruvo Financial Services, Equinix In ancient Roman times, people gathered in the Forum to do business face to face. In Dickensian London, Ebenezer Scrooge...