Digital Transformation

Are federal IT systems supporting the targeted service outcomes? Deloitte examines the future role of the government

Ashee Pamma - February 29, 2024

Charting Canada’s AI future: Firms must move quick, innovate, panel says

Paul Barker - February 22, 2024

Retailers at critical juncture due to severe tech gaps: SOTI study

Paul Barker - January 30, 2024

Digital Transformation Week 2020 – Day 2 recap

Alex Coop - July 15, 2020

A recap of Day 2 at ITWC's Digital Transformation Week.

Digital Transformation Week 2020: Going beyond the smart home, SmartOne remains focused on smart community vision

Alex Coop - July 14, 2020

There’s been no slowing down for SmartOne ever since it teamed up with South Korean tech company Commax in 2018. Development company Tridel’s Ten York...

Digital Transformation Week 2020: Telus says offloading 4.1M support calls to AI improves customer and employee satisfaction

Tom Li - July 14, 2020

Service quality and customer support go hand-in-hand when it comes to customer service. For Telus, one of Canada’s largest mobile carriers, digitally transforming the...

Hashtag Trending – TikTok ban reverses; DX Transformation Week 2020; $10B for India

Baneet Braich - July 14, 2020

Amazon’s tik tok ban an error, a quick recap from IT World’s virtual Digital Transformation Week event, and Google’s $10 billion for India.

Digital Transformation Week 2020 – Day 1 recap

Alex Coop - July 13, 2020

ITWC’s annual summer conference has become a week-long affair with four 60-minute sessions. The virtual conference’s first 60-minute session Monday was about digital workspaces...

Digital Transformation Week 2020: DX for Halton Healthcare not a one and done deal

Baneet Braich - July 13, 2020

For Halton Healthcare, digital transformation is not just one and done.

Microsoft adds OpenText’s information governance, secure collaboration at scale, and content management

Pragya Sehgal - July 9, 2020

Waterloo-based information management software company OpenText today announced that it is extending its content services technology for Microsoft Teams, enabling the use of its...

Digital Transformation Week: Crucial conversations at the critical juncture

Steve Proctor - July 3, 2020

What happens in the next six months will be the defining moment for your organization for the next 20 years. If you don’t believe that...

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Applications for the fourth round of BC Fast Funding program for SMBs to open soon

Renfrew County uses drones to deliver defib units 7 minutes faster than ambulances

Meet your customer experience officer: ITWC report reveals the new business role of the CIO

Microsoft introduces several new capabilities to Office 365 and Surface devices

Digital Transformation Videos

Digital Transformation Downloads

Digital Transformation Blogs

The business value of full-stack observability

Brian Clendenin - January 29, 2024

I’ve discussed many technology domains over the years, during interviews with CIOs, CTOs and CDOs. One common trait is their ability to translate the...