Digital Transformation

Are federal IT systems supporting the targeted service outcomes? Deloitte examines the future role of the government

Ashee Pamma - February 29, 2024

Charting Canada’s AI future: Firms must move quick, innovate, panel says

Paul Barker - February 22, 2024

Retailers at critical juncture due to severe tech gaps: SOTI study

Paul Barker - January 30, 2024

Canadian robotics warehouse company receives $34 million in government funding

Tom Li - December 15, 2020

AI and robots are proliferating the warehouses to bring same-day delivery to more places.

Coffee Briefing, December 11, 2020 – Technicity GTA recap, Salesforce news, plus more

Alex Coop - December 11, 2020

A BIG Technicity GTA recap, plus the latest technology news for IT professionals and resellers.

It’s time to switch to the long game on pandemic recovery

Cindy Baker - December 11, 2020

Canadian organizations were quick to pivot to cope with the onset of the COVID-19 pandemic. Now, according to IDC, they’re focused on developing the...

Technicity GTA 2020: Stop worrying if remote workers are working and focus on creating a healthier experience, says Microsoft

Alex Coop - December 10, 2020

Jason Brommet, head of modern workplace and security for Microsoft Canada, says that heading into 2021, the mental well-being of employees, most of whom are working extended hours from home, is a critical issue that must be addressed.

Government CIOs pressing forward on the case for citizen-centric IT

Cindy Baker - December 9, 2020

It can be an uphill battle for the public sector to meet growing citizen demands for Amazon-style customer service. However, some CIOs say they’re...

How 5G drones are saving Canadian crops

Tom Li - December 4, 2020

Drones are helping more food to reach the table and you didn't even know it.

Digital ID needs be ‘as easy as Uber’ says Ontario Digital Service deputy minister

Pragya Sehgal - November 30, 2020

Ontario is the latest province to signal its intent to allow citizens to prove their identity with the help of a digital wallet, but experts say a lot of work remains before the service can be widely used.

SHAKE them and STIR them: how Canada is fighting scam calls

Tom Li - November 27, 2020

Swirl the scam callers like a glass of martini.

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Microsoft introduces several new capabilities to Office 365 and Surface devices

Meet your customer experience officer: ITWC report reveals the new business role of the CIO

Renfrew County uses drones to deliver defib units 7 minutes faster than ambulances

Retailers at critical juncture due to severe tech gaps: SOTI study

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The business value of full-stack observability

Brian Clendenin - January 29, 2024

I’ve discussed many technology domains over the years, during interviews with CIOs, CTOs and CDOs. One common trait is their ability to translate the...