Careers & Education

IBM's Center for Advanced Studies (CAS) on Wednesday honoured longstanding members of Canada

Over the next 10 years information technology will be as commoditized as the kitchen toaster is now, according to a Gartner paper entitled Future Worker 2015. The researcher says the killer app of 2015 will be . . . a human, and more specifically, the way workers use technology.

Technology job cuts for the first three quarters of the year were up 18.8 percent over the same period in 2004, according to Challenger, Gray & Christmas Inc., a global outplacement company.

The old adage

Historically, the vendor-management role was shaped by software and hardware features and functions. Negotiations were around things like quantity, product features and so on. Today, the conversation with IT vendors is more about intangibles, about such things as service levels that are being measured. It

Jim Burke knows from experience that multi-vendor collaboration

Tasked with processing more than 32 million payments and 20 million transactions annually, Vancouver-based business process outsourcing (BPO) firm Accenture Business Services for Utilities recently developed a management software application to help in streamlining workflow.

I received the call: I was needed on a project, but was I available? I was. My contact, however, was not. He