In November, we gave SharePoint 2010 beta a test drive. Now, we put the shipping product through its paces and find that Microsoft Corp. has...
The iPhone 2.x software brings Microsoft Exchange support to the iPhone and iPod Touch. Look to the following Safari and...
COMMENT ON THIS ARTICLEEnterprise search is much like air and water: Users expect it to be available without a second...
With the high costs of travel and time wasted with face-to-face meetings, online collaboration services are flourishing — from the...
The old adage “keep it simple” is sometimes lost with enterprise document management products. Instead, vendors layer on non-core functions...
There’s no overstating the importance of searches to your public Web or internal servers. I was able to get a...
Sales teams are constantly challenged to be more productive and increase revenues. Sales force automation applications help users track leads,...
There is no question that instant messaging (IM) is entrenched in the enterprise. More than 90 per cent of businesses...
As today's ever-evolving marketplace illustrates, companies must be flexible to accommodate emerging trends in transactional models, customer support and marketing...
Telephone voice services for traveling professionals or for customer-service applications are becoming more and more popular. IVR (interactive voice response)...