Microsoft has delivered a multi-purpose tool that delivers a bigger bang because of its tight coupling with Office 2010. A look at customization, integration with Office 2010, social functions, and how metadata can be employed
ShoreTel combines its Conference Bridge appliance with collaboration applications that run in a standard Web browser. From a presence-aware instant messaging console, users make phone calls and conference calls, plus share applications and presentations. Each area provides competitive functionality and usability. Yet what differentiates this solution is that enterprises eliminate monthly fees, gain faster collaboration, and get high data security.
Sales teams are constantly challenged to be more productive and increase revenues. Sales force automation applications help users track leads, but they typically lack an important function needed in the sales cycle: managing the documents required, say, to produce presentations and proposals.