Mike Heck

Articles by Mike Heck

Flypaper catches users

As today's ever-evolving marketplace illustrates, companies must be flexible to accommodate emerging trends in transactional models, customer support and marketing strategies.

VoiceGenie clearly speaks with VoiceXML

Telephone voice services for traveling professionals or for customer-service applications are becoming more and more popular.

K-station portal brings new life to business information

Despite all the communications technology that most organizations use, a good deal of corporate knowledge still gets...

Data Junction solves many data translation woes

IT managers have built scores of incompatible data storehouses in legacy applications, SQL databases and a myriad...

Data Junction CRM software

Data Junction solves many data translation woes

Documentum Inc. 4i eBusiness Edition 4.0

Eliminate Web publishing bottlenecks

Smith Micro Software Inc. WebCatalog 4.0

WebCatalog enables quick site setup

Astound promises a better way to meet

Web conferencing and collaboration quickly is becoming as pervasive as e-mail. And as with e-mail services, you...

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