The company's software suite presents the "most complicated lock-in decision in years," according to the Burton Group. "If you go forward with all of the 2010 products you will be a Microsoft shop for the foreseeable future," says one analyst
Furious users on a Microsoft support forum say their upgrades are failing, and trapping them in a frustrating cycle that's making ttheir computers useless. Why one user says Windows 7's slogan should be: "My PC. Crippled"