Google recently confirmed an emergency calling bug with Android under a “limited set of circumstances” that prevents users from calling emergency services.

Explaining the cause of the problem, Google explained that users affected by the problem have Microsoft Teams installed but are not logged into the app.

In its statement, the company said: “We determined that the issue was being caused by unintended interaction between the Microsoft Teams app and the underlying Android operating system. Because this issue impacts emergency calls, both Google and Microsoft are heavily prioritizing the issue, and we expect a Microsoft Teams app update to be rolled out soon.”

For the future, Microsoft and Google are working on a solution that addresses the problem concisely.

The immediate fix for Android 10 (and newer) devices, for users that use Microsoft Teams while signed out, is to uninstall and then reinstall.