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Managed Services & Outsourcing

NEC and Motorola team on wireless voice and data

Motorola Inc. and NEC America Inc. are teaming up to offer an infrastructure that lets enterprise employees use one wireless phone with one number both in the office and while on the road, enjoying corporate calling features such as dialing by extension.

Oracle raising grid stakes

Oracle Corp.'s upcoming database addresses major issues surrounding grid computing by enabling enterprises to build reliable grids based on commercial, rather than customized, technology, an Oracle official said on Monday.

A new way to pay

Hewlett-Packard Co.

Managed services gets boosted by BI

Expanding on traditional outsourcing arrangements and focusing on improvements across the enterprise is what NCR Canada says makes its new business intelligence (BI) managed services stand out from the pack.

CN is on track with server management

The Canadian National Railway Co. was in a bind. After running automation smoothly in a mainframe data centre environment, new trends had led to an influx of servers that had no management policies

IP Centrex pricing causes confusion

When a number of municipalities just west of Toronto amalgamated in 2001 to form the new City of Hamilton, Ont., the combined locality faced not only the colossal task of marrying disparate civic policies and support structures; it also faced a massive telecom bill: $2.8 million per year.

HP pushes for Web services management standard

Hewlett-Packard Co. announced plans on Monday to submit its Web Services Management Framework (WSMF) for industry review to the Organization for the Advancement of Structured Information Standards (OASIS).

Finding IT strategies with a strong ROI

Rob Black is a consultant with the firm GSI Group and a member of both the national and Toronto boards of the Canadian Information Processing Society (CIPS). He shared his opinions as a CIPS board member.

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3 routes tech CEOs can take to expand RPA services

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Enormous growth opportunities for managed services providers in 2023

The IT services market is set for continued growth in 2023 as IT departments across Canada and around the world struggle with staff shortages. Canadian...

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This is the last in a series of three articles sponsored by Ricoh looking at how different companies facing transformation evaluate their MSP options....

Security incident forces firm to consider its MSP options

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In financial services, there’s no need to waste a millisecond

By Bill Ruvo Financial Services, Equinix In ancient Roman times, people gathered in the Forum to do business face to face. In Dickensian London, Ebenezer Scrooge...