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Managed Services & Outsourcing

P2P poses serious security problems

While some companies may believe peer-to-peer (P2P) file swapping is not a serious threat to their networks, security experts are warning that such practices gobble up corporate bandwidth, consume considerable disk space and could result in major security risks.

Nortel outlines

Nortel Networks has created a

Briefs

NCR Corp. last month revealed a new approach to its managed services portfolio, incorporating business intelligence fundamentals...

GT wins controversial Centrex deal

After a contentious regulatory battle and some unconventional marketing tactics, service provider Group Telecom Inc. (GT) has landed two contracts that add $6 million to the company

Soothing company’s billing blues

Cost efficiency and flexibility

Dealing with identity management

To the average organization, the concept of identity management (IM) seems simple enough

Firm predicts solid growth for Canadian WLAN market

During a time when business leaders are clutching tightly to their purse strings, there appears to be hope for the wireless LAN (WLAN) market, according to Toronto-based research firm IDC Canada Ltd.

BT expands IT services play with AmberPoint deal

Continuing a push to grow its IT services business, British Telecommunications PLC (BT) has licensed software from AmberPoint Inc. to offer a service that's supposed to help corporations manage Web services deployed internally at their companies, BT announced Wednesday.

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3 routes tech CEOs can take to expand RPA services

The robotic process automation (RPA) services market is highly competitive. New RPA services customers often purchase low-spend, low-profit engagements like RPA implementation, but more...

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Enormous growth opportunities for managed services providers in 2023

The IT services market is set for continued growth in 2023 as IT departments across Canada and around the world struggle with staff shortages. Canadian...

Choosing an MSP: Cymax Group case study

This is the last in a series of three articles sponsored by Ricoh looking at how different companies facing transformation evaluate their MSP options....

Security incident forces firm to consider its MSP options

This is the second is a series of three articles sponsored by Ricoh looking at how real companies facing transformation evaluated their MSP options....

In financial services, there’s no need to waste a millisecond

By Bill Ruvo Financial Services, Equinix In ancient Roman times, people gathered in the Forum to do business face to face. In Dickensian London, Ebenezer Scrooge...