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Canada to gain from U.S. call centre loss

Call centre numbers and agent positions in the United States will plunge over the next four years and Canada will benefit from some of that loss, according to a research report by market analysis firm Datamonitor.

Indian, Chinese companies team up for outsourcing

A deal between two outsourcing companies, Zensar Technologies Ltd., of Pune, India, and BroadenGate Systems Inc., of Shenzhen, China, will help both companies better compete for IT outsourcing business from U.S. companies, a senior company executive said.

Japanese banks opt for vein-recognition security system

Fujitsu Ltd. has commercialized a biometric security system based on vein pattern-recognition technology. The company has received orders from two Japanese banks, one of which is already using the technology.

Borland acquires software project planning tool

Focused on improving its requirements management arsenal for software development, Borland Software Corp. on Wednesday announced its acquisition of Estimate Professional, a software project planning and estimation tool.

IT industry optimistic about business conditions

Looking for a cheerful message? A new study commissioned by the Computer Technology Industry Association (CompTIA) suggests confidence about the overall business climate for the next 12 to 18 months.

J2EE support in NetBeans 4.0 is getting closer

NetBeans support for Java 2 Enterprise Edition (J2EE) is something that at least one Canadian-based enterprise development firm is anxiously awaiting, as Sun Microsystems Inc. recently rolled out the first beta version of its new integrated development environment (IDE), NetBeans 4.0.

Gartner: India poised for regional IT services growth

India is likely to be the fastest growing market for IT services in the Asia-Pacific region, according to research firm Gartner Inc.

HP to manage IT for Finnish energy giant

Finnish energy giant Fortum Corp. has signed a five-year agreement with Hewlett-Packard Co. (HP) to manage its IT infrastructure and support about 10,000 users across Europe.

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