Managed Services & Outsourcing

Some of Leon Kuperman

Public hearings being held this week by the Canadian Radio-Television and Telecommunications Commission (CRTC) could very well determine the future regulatory framework of voice over IP (VoIP) in Canada.

Pursuing enterprise departments and smaller businesses, Oracle Corp. and Dell Inc. are offering a package featuring a Dell PowerEdge server bundled with the Oracle Database10g Standard Edition One database and the Microsoft Corp. Windows Server 2003 operating system.

When it comes to online government, Taiwan and Singapore do better than Canada and the U.S. That

The goal of SNIA Canada will be to inform users about storage trends and offer certifications based on training courses covering such topics as storage networking foundations, Fibre Channel and IP storage.

IBM Corp.'s SpeedStart Linux Software Evaluation Kit (SEK) is not only the company's, but also perhaps the industry's, most generous SEK offering ever. Designed to bring Linux adoption into enterprise systems, IBM decided to target developers with such a rich variety of tools and applications in order to encourage continued use of Linux. In this manner, the company hopes to see its products being used in concert with Linux.

JBoss Inc. on Monday is shipping JBoss Application Server 4.0, which the company is billing as the first open source application server certified as compatible with the J2EE 1.4 platform.

I have spent much of the past eight years working with CRM systems. The result? Three tries, three failures. What went wrong? I have identified the following: