After Gmail, Google wants to search your voice mail too

After Gmail, Google wants to search your voice mail too

Google has begun testing a service that will make transcripts of voice-mail messages and make them searchable.For now, Google will...

March 15th, 2009 Peter Sayer

Rogers iPhone rates draw Canadian users’ ire

Rogers iPhone rates draw Canadian users’ ire

Rogers has announced iPhone pricing packages, resulting in an outcry from Canadian consumers. Available from Rogers and Fido on July...

July 1st, 2008 Jennifer Kavur

Caller ID spoofing: Juvenile? Yes. Effective? Absolutely

Caller ID spoofing: Juvenile? Yes. Effective? Absolutely

Recently, Paul McNamara wrote about the scourge of caller ID spoofing -- which is not yet illegal -- and the...

February 27th, 2008 Paul McNamara

Opinion: A top-down approach to IT management

Opinion: A top-down approach to IT management

IT management efforts to focus on service delivery within the enterprise are hamstrung by traditional IT management tools that view...

February 25th, 2008 David Messina

Nortel helps Verizon offer managed IP-PBX service

Nortel helps Verizon offer managed IP-PBX service

Verizon Business on Monday said it had chosen voice-over-IP products from Canada’s Nortel Networks to expand its IP Trunking Services...

December 12th, 2007 Shane Schick

E-mail is the new enterprise favourite

E-mail is the new enterprise favourite

A survey from the Menlo Park, California-based staffing service company OfficeTeam released today revealed that e-mail is fast becoming the...

December 12th, 2007 Briony Smith

Primus offers relief from nuisance calls

Primus offers relief from nuisance calls

Primus Canada recently announced the launch of is Telemarketing Guard product. Free to Primus’ residential customers, the technology is designed...

October 3rd, 2007 Tim Wilson

Microsoft vs. Cisco: Clash of the titans

Microsoft vs. Cisco: Clash of the titans

Think of the great rivalries that you know: good vs. evil; Red Sox vs. Yankees; Microsoft vs. (in order) IBM,...

July 6th, 2006 Howard Anderson

Avaya

Avaya

Avaya Inc. this month announced a new subscription-based monthly voice over IP (VoIP) service for medium and large businesses that...

May 25th, 2006 Matt Hamblen