Google has begun testing a service that will make transcripts of voice-mail messages and make them searchable.For now, Google will...
Rogers has announced iPhone pricing packages, resulting in an outcry from Canadian consumers. Available from Rogers and Fido on July...
Recently, Paul McNamara wrote about the scourge of caller ID spoofing -- which is not yet illegal -- and the...
IT management efforts to focus on service delivery within the enterprise are hamstrung by traditional IT management tools that view...
Verizon Business on Monday said it had chosen voice-over-IP products from Canada’s Nortel Networks to expand its IP Trunking Services...
A survey from the Menlo Park, California-based staffing service company OfficeTeam released today revealed that e-mail is fast becoming the...
Primus Canada recently announced the launch of is Telemarketing Guard product. Free to Primus’ residential customers, the technology is designed...
Think of the great rivalries that you know: good vs. evil; Red Sox vs. Yankees; Microsoft vs. (in order) IBM,...
Avaya Inc. this month announced a new subscription-based monthly voice over IP (VoIP) service for medium and large businesses that...
