Managed Services & Outsourcing

Did you ever attempt to measure the ROI of your new oven?

When employees from around the globe access Open Text Corp.

Aliant says its unionized employees have agreed to contract terms and will be returning to work on Sept. 20, marking the end of a long and occasionally contentious strike at the Maritime telecommunications service provider.

Environmental enforcement in Ontario just received a huge shot in the arm with the Ministry of Environment adding a range of powerful capabilities to its Computer Assisted Mobile Enforcement Office (CAMEO) system. The new and improved CAMEO system was on display at the Showcase Ontario 2004 Trade Show at the Metro Convention Centre in Toronto.

Burnt by poor IT security standards at offshore locations such as India, Australian companies are revisiting their outsourcing requirements.

Not surprisingly, Miami-Dade County's IT managers have had to come up with innovative ways to balance the its IT requirements with the needs of the centre's workers -- especially when natural disasters such as hurricanes occur.

SAP AG, the world's largest supplier of business application software, has opened a new centre in China to provide local support to customers in the Asia Pacific region.

With all levels of government in on the action to cures what ails the health care system, it is not surprising that e-health talks at this week