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Siebel boosts analytics range with nQuire buy

In an effort to beef up its analytic functionality, Siebel Systems announced plans to buy nQuire Software, a privately held company that makes business analytics software.

CRM is getting a new sibling

PeopleSoft has decided to set a new trend by announcing it will focus heavily on Enterprise Service Automation (ESA) in the coming year.

Going Once, Going Twice

As so many companies learned in the heady days of e-everything, customers won

Delano Technology Has New Velocity

When companies start to fret about customer service and marketing budgets as their bottom lines redden, Delano Technology hopes they will look at its new e-marketing and services suite for relief.

Plug-in tool allows anonymous surfing

Anonymizer Inc. has announced the release of a new plug-in tool for Microsoft Corp.'s Internet Explorer (IE)...

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Data has created a new ethical frontier that financial institutions must address

Data is one of the most valuable assets financial institutions have in today’s market. But as more data is collected and consumed, we must...

How businesses are embracing AI to innovate and compete

Much has been written about what AI can bring to businesses, from providing real-time data analytics to helping automate processes. With the challenges of...

Overcoming five key challenges of data analytics in a hybrid environment

The ability to unlock the power of data is often seen as the key to business success. But first you have to find the...

Improve your employee experiences by modernizing your endpoint management

In the ‘new normal’, post-pandemic world, many companies will be faced with the decision to move to a fully remote or hybrid work environment....