Articles By Susan Breidenbach

The Wi-Fi Divide

The Wi-Fi Divide

The wireless wave has swept through colleges, hospitals, factory floors, retailers, downtowns, hot spots and the home, but it’s still...

October 26th, 2006 Susan Breidenbach
VoIP call quality reveals network problems

VoIP call quality reveals network problems

Do you trust a computer to tell you how your chief executive officer’s new IP phone sounds? Network testing and...

May 14th, 2005 Susan Breidenbach
FedEx Freight cuts costs with VoIP

FedEx Freight cuts costs with VoIP

In 2001, FedEx Freight, a subsidiary of FedEx Corp. formed largely through the acquisition of American Freightways and Viking Freight,...

October 31st, 2002 Susan Breidenbach
FedEx Freight saves with voice over frame relay

FedEx Freight saves with voice over frame relay

In 2001, FedEx Freight, a subsidiary of FedEx Corp. formed largely through the acquisition of American Freightways and Viking Freight,...

August 11th, 2002 Susan Breidenbach
Maintaining morale

Maintaining morale

The economic downturn has eased retention woes, but IT executives now have to worry about maintaining morale. "When you have...

December 16th, 2001 Susan Breidenbach
FeatureVoIP variables

FeatureVoIP variables

Consultancy Avanade Inc. works closely with leading network hardware vendors that sell voice-over-IP products. But when it came to choosing...

October 17th, 2001 Susan Breidenbach
Going with a managed WAN

Going with a managed WAN

Outsourcing the day-to-day maintenance of your WAN can save money and free up your staff for important, strategic projects. Handing...

December 2nd, 1999 Susan Breidenbach