Enterprise application performance or service level management solutions not only help companies adhere to business-defined SLAs. They also help IT staffs to identify problems quickly in complex, distributed applications that often involve multiple technology stacks from many vendors. When production issues do occur, these tools promptly pinpoint the problem. Time to resolution is cut short and finger pointing among different technology groups is eliminated.
No matter what industry you work in, process breakdowns can be a costly problem, one that BPM (business process management) tools are meant to address. However, many BPM tools, such as defect trackers and version control solutions, focus on a single facet of BPM rather than managing varied processes in an integrated manner.
This product review takes a look at Informatica Applications 5, which provides a solid analytics platform that enables business managers to examine data across the enterprise and to make fast and accurate decisions.