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CA to axe 1,700 as income falls

CA Inc. will cut about 1,700 jobs as it attempts to cut costs, after its net income fell 64 per cent in its 2007 first quarter, ended June 30.

IT workers: Love them or lose them

Think you've got a pretty loyal technology department at your company? Well, there's reason to believe your IT professionals might be preparing to move on.A recent survey by IT World Canada asked information technology workers about their job satisfaction and the looming skills shortages in their companies. More than 3,000 IT professionals across the country participated, ranging from chief information officers to every type of technical staffer.

Flexibility helped us win multi-billion dollar deal, says HP Canada

Hewlett-Packard (HP) Canada says its "flexibility" helped it win a four-year, $700 million extension to an outsourcing agreement with the Canadian Imperial Bank of Commerce (CIBC)

The Hummingbird tradeoff

Hummingbird Ltd., by agreeing to be acquired by Open Text, may have landed a superior deal financially, but is likely to lose its current identity, says one Canadian analyst.

The ghost in the machine

The idea of an autonomic, self-healing computer that mimics the way the nervous or immune systems work in humans is a tantalizing possibility. The stakes are high, and major vendors are devoting significant research efforts to developing autonomic systems.

Customer loyalty myths cause many CRM project failures

Virtually every assumption floating around the business mindsphere about customer loyalty is just plain wrong. And this faulty thinking is the source of a lot of dysfunctional corporate behaviour, including sinking big bucks in customer relationship management (CRM) systems that fail to deliver any value. That's the ominous message of a book authored by a team of researchers.

Sun lays off Canadian staff as part of global revamp

Sun Microsystems Inc. laid off workers in the U.S., Canada, Europe and Asia on Friday as part of belt tightening that is expected to claim up to 5,000 jobs at the beleaguered company.

Lies, damned lies, and statistics

Stats Can lie. Take the recent survey "finding" by Statistics Canada - based on a 2005 general social survey - that "heavy" Internet users spend less time in social face-to-face contact with other people. My first reaction was to accept that "finding" at face value. It's only on further reflection that some of the cracks in the argument became apparent.

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