Microsoft Corp. has posted a software patch to fix a registration glitch experienced recently by an unknown number of Office 2000 users.
The problem, detailed on a Microsoft support Web page, occurred for some users after April 15, when a pop-up message would appear as they opened Office 2000 applications. The message told the users to register their copies of Office 2000, even if they had previously been registered or didn’t require registration.
A Microsoft spokesperson said Tuesday that the problem was determined to be a coding error that can be fixed by applying one of the patches available on the company’s Web page.
The affected software includes Microsoft Office 2000, as well as Access 2000, Excel 2000, FrontPage 2000, Outlook 2000, PowerPoint 2000 and Word 2000.
Based on complaints from users, the problem first appeared last week, the spokesperson said. A user could click to make the registration prompt disappear, but the pop-up was an annoyance, she said.
“We believe that the fix should address all cases where Office 2000 users are receiving registration prompts,” the spokesperson said in a statement. “Any users who get the unexpected prompt may dismiss the dialogue box and continue working.”