Finders keepers

As if the holidays didn’t make the end of the year crazy enough, you also have to cram in all those performance reviews.

At least this time you won’t have to worry that if you push people to improve, they’ll simply head to one of 12 hungry dot-coms recruiting in the parking lot.

I had lunch with a CIO at a billion-dollar company the other day and he said that – at the height of the dot-com frenzy – one of his managers got a cold call that turned into an impromptu job interview and an on-the-spot job offer. And this for a job managing 11 people.

While that pressure has eased, it isn’t as if there’s suddenly an abundance of IT talent floating around. This CIO – just promoted from IS director – said he now spends 10 per cent of his time finding and keeping people. He has two insights that are worth sharing.

One, his company – which he wants to remain nameless – is having success with a structured career development program used to open dialogue with employees. “The goal is to find out what people want to do and where they want to go,” he said. It is intentionally kept separate from the performance review process so as not to confuse salary discussions with personal dreams.

Although sometimes the program results in employees moving to other departments, it makes for a happier group overall, and shifting people around is still better than losing them to competitors, he said.

The other thing this CIO is having success with is using the help desk as a proving ground for IS. The entry-level positions in this group are not only alluring to outsiders, they also prove to be a magnet for company insiders. “We get quite a lot of employees shifting over to the help desk and then growing from there into other IS positions,” he said.

Sounds smart.

Would you recommend this article?


Thanks for taking the time to let us know what you think of this article!
We'd love to hear your opinion about this or any other story you read in our publication.

Jim Love, Chief Content Officer, IT World Canada

Featured Download

Featured Articles

Empowering the hybrid workforce: how technology can build a better employee experience

Across the country, employees from organizations of all sizes expect flexibility...

What’s behind the best customer experience: How to make it real for your business

The best customer experience – the kind that builds businesses and...

Overcoming the obstacles to optimized operations

Network-driven optimization is a top priority for many Canadian business leaders...

Thriving amid Canada’s tech talent shortage

With today’s tight labour market, rising customer demands, fast-evolving cyber threats...

Staying protected and compliant in an evolving IT landscape

Canadian businesses have changed remarkably and quickly over the last few...

Related Tech News

Tech Jobs

Our experienced team of journalists and bloggers bring you engaging in-depth interviews, videos and content targeted to IT professionals and line-of-business executives.

Tech Companies Hiring Right Now