REVIEW: Samsung ML-2525W

REVIEW: Samsung ML-2525W

Nothingbeats replacing an old inkjet printer with a wireless laser model. The SamsungML-2525W, released in February by Samsung Electronics Co....

April 28th, 2010 Jennifer Kavur

Survey highlights IT staffing inequities

Survey highlights IT staffing inequities

Canadian enterprise CIOs feel that, on average, their IT support teams are understaffed by almost half, according to a recent...

September 16th, 2007 Briony Smith

Build security processes into the business, experts urge

Build security processes into the business, experts urge

Embedding and automating risk practices – data security and regulatory compliance – into the business may change the perception that...

June 13th, 2007 Kathleen Lau

Multiple certificates pay off for pros

Multiple certificates pay off for pros

COMMENT ON THIS ARTICLEWhen Adam Quiggle upgraded his Cisco Certified Network Engineering certification to Cisco Certified Internetwork Expert, he boosted...

March 15th, 2007 Deb Radcliff

Consumers to pay more for Microsoft Vista tech support

Consumers to pay more for Microsoft Vista tech support

COMMENT ON THIS ARTICLEMicrosoft Corp. has significantly raised what it charges retail customers for technical support for its latest software,...

February 6th, 2007 Eric Lai

Vista apps, support ready for Jan. 30

Vista apps, support ready for Jan. 30

COMMENT ON THIS ARTICLEWith the consumer launch of Windows Vista on the horizon, Microsoft Corp.'s software and retail partners are...

January 24th, 2007 Elizabeth Montalbano

HP offers free upgrades to Windows Vista

HP offers free upgrades to Windows Vista

North American customers who purchase certain Hewlett-Packard Co. (HP) PCs can begin signing up Wednesday for free upgrades to Windows...

December 13th, 2006 Elizabeth Montalbano

Sun readies NetBeans boost

Sun readies NetBeans boost

The NetBeans open source platform championed by Sun Microsystems has less industry support than rival Eclipse, which enjoys the backing...

November 9th, 2006 Paul Krill

The trouble with vendor support

The trouble with vendor support

Reader Louis Smith dropped me a note the other day to tell me a story: “I am a support engineer...

October 26th, 2006 Mark Gibbs