Seneca College, Salesforce offer certificate program

Salesforce.com and Toronto-based Seneca College have partnered together to offer a unique social media certificate program which incorporates training on the United-States-based cloud computing company’s cloud marketing tool. The eight-month Social Media Graduate Certificate

Published on: August 28th, 2013 Nestor E. Arellano

Gartner: Social networking to unseat e-mail at enterprises

Social networking services will replace email as the primary vehicle for communications for 20 per cent of business users by 2014, according to analysts at Gartner Inc.Gartner said the change would come as

Published on: November 17th, 2010 antony savvas

The perils of social networking

LAS VEGAS – When you're talking to Dave Marcus aboutsecurity, and he gets a mischievous grin on his face and a sparkle in his eye,chances are he's about to show you how innocuous

Published on: October 18th, 2010 Lynn Greiner

How did social computing come about?

Social computing is among the most disruptive technologies making their way into the enterprise. The ever-growing number of users in social networks (half a billion for Facebook as of last month) has the

Published on: August 19th, 2010 nicholas d. evans

Socialite service keeps an eye on your social networks

An on-premise software for managing social networks like Facebook, Twitter and LinkedIn is now being offered as a software-as-a-service (SaaS) for those enterprises concerned about e-discovery and records retention for content created by

Published on: August 16th, 2010 Kathleen Lau

Pakistan court orders government to block Facebook

A Pakistani court this week ordered the government to block access to Facebook in that country.The Pakistan Telecommunication Authority Wednesday posted an order on its Web site directing all ISPs in the country

Published on: May 19th, 2010 Sharon Gaudin

Microsoft Spindex puts new spin on social networking

Microsoft's FUSE Labs--the cutting edge, innovative research group behind the recent Docs.com announcement--unveiled yet another new project today at the Web 2.0 Expo in San Francisco. Spindex is a new FUSE Labs project

Published on: May 5th, 2010 tony bradley

SLIDESHOW: Five M

Social CRM (customer relationship management) means including social networks as part of an existing traditional CRM strategy so organizations can maintain customer relationships on the social Web. Here are five M’s of social

Published on: April 21st, 2010 Kathleen Lau

Social CRM

When it comes to customer relationship management (CRM), organizations are increasingly being left out of conversations happening in the social networking world because of a failure to recognize the real-time nature of social

Published on: March 10th, 2010 Kathleen Lau