What was really behind the U.S. healthcare Web site fiasco

Last fall one of the biggest IT projects in the world was a laughingstock. Healthcare.gov, the Obama administration's portal to register Americans for a new health insurance exchange was staggering under the number of people

Published on: August 13th, 2014 Howard Solomon

The Total Economic ImpactTM Of Cisco SMARTnet Service

Cisco takes the uncertainty out of the equation with this white paper that examines and breaks down the ROI of their SMARTnet service – a technical support service for an organization’s IT staff.

Published on: August 8th, 2014 IT World Canada Team

How to be a winning project manager: Manage up and out

Are you working flat out to deliver your project while almost no one is noticing or seems to care? Winning project managers avoid this situation by managing up and out. This shift in

Published on: August 5th, 2014 Yogi Schulz

Loser project managers manage down and in

Are you working flat out to deliver your project while almost no one is noticing or seems to care? Too many project managers become immersed in the tactical details of their project to

Published on: July 16th, 2014 Yogi Schulz

Decisions aren’t just about work – they are work

Making decisions is a big part of a CIO's life, just as it is for any other line-of-business manager. And yet the process suffers from a misconception; the widespread, if rarely articulated, belief

Published on: May 28th, 2014 Andrew Brooks

CIOs should apply this illustrator’s old but brilliant blog post on reshaping work environments

The history of technology started out with giant, room-sized computers and is currently moving towards sensor networks that most users never see. Yet most CIOs are still somewhere in between these extremes, trying

Published on: April 8th, 2014 Shane Schick

Innovate Faster: Accelerate SAP®

Download this white paper, Innovate Faster:  Accelerate SAP(R), to understand how new automation software for business process validation can help stabilize technology-based environments and reduce the  risk associated with working with multiple enterprise

Published on: April 4th, 2014 IT World Canada Team

Are IT shops stalling data analytics projects?

It’s no longer news that more and more business groups are bypassing the IT department and going ahead with their own to source and deploy technology that support their campaigns. However, a recent

Published on: March 26th, 2014 Nestor E. Arellano

Big data shines spot light on customer satisfaction: IBM

In an interview of some 1,600 chief information officers worldwide, IBM found that social media and mobile pressures are pushing CIOs to improve customer satisfaction by deploying technology that assists marketing, sales and

Published on: March 18th, 2014 Nestor E. Arellano