At our recent Lac Carling Congress, we explored the theme of "next generation, citizen-centred service delivery. We spoke with Nunavut...
Enterprise users of NetScout Systems Inc.’s nGenius Performance Manager suffer no shortage of data scooped up by the deep packet...
The Auditor General of Canada’s 2010 Spring Report says the federal government is failing to modernize aging IT systems. One expert...
IT services industry watchers say the question is not if, but when the next big merger between outsourcing vendors will...
Many government managers believe citizen engagement is important to ensure the success of their agency, yet only a fraction of...
The past year has been an exploratory phase for many technologies that have already hit the private sector. For government,...
One of the more compelling capabilities of Web 2.0 is how it changes the basic Web paradigm from "publish" to...
Government, NGOs face unique challenges, say SAP executivesPublic sector leadership must be more willing and adaptable to change if they...
After more than a decade of e-government analysis, discussion, policy debate and collaborative brainstorming, only one national program reaches out...
