Firm releases voice recording tool for Lync

A collaboration and compliance solutions company has released an enhanced voice-recording tool for Microsoft’s instant messaging client, Lync 2013. According...

November 25th, 2014 Nestor E. Arellano

BlackBerry, mobile devices, mobile apps

BBM updates appeal to businesses

An update to BBM (BlackBerry Messenger) advances BlackBerry’s commitment to the app. This bodes well for everyone, for both enterprise communications...

November 3rd, 2014 Chris Lau

Fork in the Road

Are two mobile apps better than one?

Facebook is probably the only social networking giant that figured out how to grow profits through a mobile channel. Sure,...

August 6th, 2014 Chris Lau

data security,privacy,security

Encrypted messaging app aims to hide metadata

Researchers are working on an instant messaging application that will obscure metadata and other information generated through IM conversations between...

July 7th, 2014 Nestor E. Arellano

BlackBerry trying four ways to cash in on BBM

BlackBerry Ltd. has four new plans to make some money from BlackBerry Messenger (BBM), its flagship instant messaging platform. And while...

March 25th, 2014 Candice So

RIM may allow India to monitor instant messenger service

RIM may allow India to monitor instant messenger service

Research In Motion Inc. has offered India some access to BlackBerry instant messages, according to media reports citing government officials....

August 17th, 2010 John Ribeiro

Facebook, LinkedIn, Twitter boost regulatory woes

Facebook, LinkedIn, Twitter boost regulatory woes

Popular social networking sites, such as Facebook, Twitter and LinkedIn, are causing a stir in the financial services community as...

May 10th, 2010 Lucas Mearian

IBM social tools not meant to replace IM, Twitter

IBM social tools not meant to replace IM, Twitter

ORLANDO—IBM Corp. doesn’t expect that its collaboration software offerings will outright replace popular user-driven social networking tools like instant messaging and Twitter,...

January 19th, 2010 Kathleen Lau

E-mail overload (or status emailicus)

E-mail overload (or status emailicus)

My day is spent running meetings -- staff meetings, steering committee meetings and meetings of various kinds of national/regional/local governance...

December 17th, 2009 John D. Halamka