Cell users likely to shoulder 911 upgrade cost

Cell users likely to shoulder 911 upgrade cost

After five years of debate and foot dragging a drastically jacked-up price tag for upgrading the country's outmoded wireless 911...

January 12th, 2009

Voter hotline gets and IT boost in preparation for Election Day

Voter hotline gets and IT boost in preparation for Election Day

With the Nov. 4 presidential election less than four weeks away, the Lawyers' Committee for Civil Rights Under Law is...

October 9th, 2008 Todd R. Weiss

Cellphone disservice

Cellphone disservice

OK, gentlemen, let’s get started. First of all, no note taking. These meetings never happened. We’re here to review our...

November 23rd, 2006 Mark Gibbs

There are possible perils in switching to a VoIP service

There are possible perils in switching to a VoIP service

People do stupid things. At least that’s what VoIP services provider Vonage would have us believe in its TV ads....

June 9th, 2005 Charlie Bruno

Speech recognition is finding its voice

Speech recognition is finding its voice

As workers become more mobile and companies rely more often on good, fast, always-available support to hold customers, services based...

November 20th, 2003 Stephen Lawson

Speech technologies trim costs and boost service

Speech technologies trim costs and boost service

Speech integration technology is nothing new, as any telephone caller who has ever barked back responses to a seemingly endless...

November 20th, 2003 John Edwards

German ISP launches public VoIP service

German ISP launches public VoIP service

German consumers and small businesses seeking cheap telephone service in addition to high-speed Internet access can plug into a new...

November 10th, 2003 John Blau

Bell rings up client’s concern with service

Bell rings up client’s concern with service

Bell Canada has a new service designed to help roving enterprise employees keep on top of phone calls and faxes,...

October 31st, 2003 Stefan Dubowski

Voice-activated services gain ground

Voice-activated services gain ground

AAA Auto Club South is on the Web...but not all its members are there."More and more people continue to use...

September 5th, 2003 Stephen Lawson