Managed Services & Outsourcing

RingCentral drills down the opportunities for AI to revamp customer interactions

Ashee Pamma - March 8, 2024

Cybersecurity top revenue driver for bulk of MSPs, Kaseya report finds

Paul Barker - March 5, 2024

As Broadcom sells its EUC Division, frustration mounts for many

Paul Barker - February 26, 2024

Coffee Briefing Feb. 22, 2022 – Global AI talent bursary; SAS Safe Roads competition; Privacy Sandbox on Android; digitizing pharma experiences; and more

Pragya Sehgal - February 22, 2022

Coffee Briefings are timely deliveries of the latest ITWC headlines, interviews, and podcasts. This briefing is delivered by IT World Canada's editorial team!

Nailing down costs of some MSSP services can be elusive: Panel

Howard Solomon - February 17, 2022

Two IT leaders recount problems getting estimates for the cost of a cloud-based SIEM

Canada to get its first AWS Local Zones in Toronto and Vancouver

Pragya Sehgal - February 16, 2022

Amazon Web Services (AWS) just announced it is expanding cloud infrastructure in Canada with new AWS Local Zones in Toronto and Vancouver.

Coffee Briefing Feb. 15, 2022 – DMZ & Desjardins launch platform to help Canadian entrepreneurs; Telus to deliver smart city solutions; and more

Pragya Sehgal - February 15, 2022

Coffee Briefings are timely deliveries of the latest ITWC headlines, interviews, and podcasts. This briefing is delivered by IT World Canada's editorial team!

Coffee Briefing Feb. 8, 2022 – Trulioo aquires HelloFlow; Google Canada commits $1.5 million to support Indigenous businesses; registrations open for Startup Global 2022;...

Pragya Sehgal - February 8, 2022

Coffee Briefings are timely deliveries of the latest ITWC headlines, interviews, and podcasts. This Briefing is delivered by IT World Canada's editorial team.

Coffee Briefing Feb. 1, 2022 – Applications open for second Google cloud Accelerator Canada; HCL launches Engineering and R&D centre in Alberta; and more

Pragya Sehgal - February 1, 2022

Coffee Briefings are timely deliveries of the latest ITWC headlines, interviews, and podcasts. Today’s Coffee Briefing is delivered by IT World Canada's editorial team!

Coffee Briefing Jan. 25, 2022 – Chrome API for interest-based ads.; SAS Hackathon 2022 Kickoff; G Suite legacy free edition ending soon; and more

Pragya Sehgal - January 25, 2022

Coffee Briefings are timely deliveries of the latest ITWC headlines, interviews, and podcasts. Grab a coffee and take five while you nibble on these tidbits.

Many Canadian, U.S. SMB websites vulnerable to spoofing, clickjacking and sniffing, says vendor

Howard Solomon - January 19, 2022

SMBs must scan their websites, software and web applications facing the Internet for vulnerabilities, says report

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As Broadcom sells its EUC Division, frustration mounts for many

RingCentral drills down the opportunities for AI to revamp customer interactions

Cybersecurity top revenue driver for bulk of MSPs, Kaseya report finds

IT service management is key to enterprise digital transformation, says new BMC report

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3 routes tech CEOs can take to expand RPA services

Gartner - June 14, 2023

The robotic process automation (RPA) services market is highly competitive. New RPA services customers often purchase low-spend, low-profit engagements like RPA implementation, but more...