State of Salesforce report says customer satisfaction and retention primary goals for AI investments

In conjunction with Salesforce's annual conference, Dreamforce, last week, Bluewolf, a global consultancy and Salesforce strategic partner, released its annual...

November 27th, 2019 Lynn Greiner

Paving the way for the future of healthcare

You don’t drive a Ferrari Enzo on a dirt road. Equally, you can’t take a state-of-the-art digital clinical processes like...

November 25th, 2019 Suzanne Robicheau

More than 70 per cent of consumers say their expectations for apps have increased over past two years, says new report

Digital services are more ingrained in our daily lives than ever before, and with the increased use of those services...

November 20th, 2019 Buckley Smith

Microsoft says Teams has hit 20 million daily users

The battle between Slack and Microsoft Teams continues, and it now looks like Microsoft is gaining the upper hand, according...

November 19th, 2019 Buckley Smith

Preparing for the second wave of digital era change

The healthcare industry has historically lagged behind when it comes to adopting new technology. Change is in the air, however,...

November 7th, 2019 Glenn Weir

City of Ottawa to launch 311 AI chatbot powered by Microsoft’s Power Virtual Agent

ORLANDO --- The City of Ottawa has announced a new plan to pilot Microsoft’s Power Virtual Agent to increase the...

November 6th, 2019 Tom Li

Uber officially opens its new engineering hub in Toronto

Uber Technologies officially opened its engineering hub in Toronto on Nov. 4.  The hub is part of the company’s investment...

November 5th, 2019 Pragya Sehgal

Canadian businesses lagging in network innovation to support digital transformation, says Cisco report

Canada lags far behind other nations in terms of strategic implementation of projects and networking innovations that support digital transformation,...

November 4th, 2019 Pragya Sehgal

TD Bank opens new operations hub in Toronto

Among a swath of other news at TD's annual TD Tech Day event in Toronto, the bank announced a new...

October 31st, 2019 Buckley Smith
The Pentagon

Amazon ‘surprised’ about Pentagon contract snub

The United States Department of Defense recently awarded Microsoft its Joint Enterprise Defense Infrastructure (JEDI) cloud contract, worth up to...

October 29th, 2019 Pragya Sehgal