WestJet Boeing 737

WestJet launches AI chatbot to improve customer experience

WestJet Airlines Ltd. has launched an artificial intelligence (AI) powered chatbot, the first of its kind for a Canadian airline....

August 27th, 2018 Meagan Simpson

Complacency in corporate culture and the role of security in digital transformation

A shift in corporate culture is one of the best ways to accelerate an organization’s digital transformation. Complacency can hamstring...

August 23rd, 2018 IT World Canada

Most financial institutions embracing digital transformation in theory, but not practice: OpenText

A new report by OpenText and ITWC has found that when it comes to digital transformation, Canada's financial institutions are...

August 20th, 2018 Eric Emin Wood

Learn how to put smart to work at the 2018 IBM Innovation Forum

When you look at the technology that's coming into its own — AI and blockchain, machine learning and even quantum...

August 20th, 2018 Glenn Weir

BMO offers first-of-its-kind blockchain pilot to Ontario teachers

The Bank of Montreal (BMO) is hoping to demonstrate viable, real-world applications for blockchain, launching a first-of-its-kind pilot in Canada...

August 20th, 2018 Meagan Simpson

Keeping ethics in artificial intelligence

As artificial intelligence (AI) develops and its uses continue to grow, there’s still a discussion to be had around how...

August 16th, 2018 Meagan Simpson

Learn from the best with the 2018 ITWC Digital Transformation Awards hub

With the conclusion of ITWC's 2018 Digital Transformation Conference and Awards Ceremony on Aug. 14, we're gathering all of the...

August 15th, 2018 Brian Jackson
Digital Transformation spending projection IDC

Canadian companies to spend $16 billion in 2018 on digital transformation: IDC

Canadian companies are going to be spending more than $16-billion this year on digital transformation technologies and services, which is...

August 13th, 2018 Shruti Shekar

Businesses frustrated by current cloud offerings, Dell finds

A recent study has found that businesses are frustrated with current cloud platform offerings, and are consequently using multiple cloud...

August 8th, 2018 Meagan Simpson
Justin Arbuckle, Scotiabnk - The Cloud Method

Scotiabank’s ‘PLATO’ team shows its serious about technology-first approach with open source release

Most customers taking the stage at Google Cloud Next 2018 were sharing their uses cases for the public cloud infrastructure,...

August 8th, 2018 Brian Jackson