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Survey: CRM companies not loyal to customers

In response to rising attrition and defection rates, financial services companies have made CRM a priority over the past two years, but according to a recent survey, there is work to be done in terms of improving customer loyalty.

UPDATE: Yukon, Whidbey releases delayed

Microsoft Corp. has pushed back the release date for a major upgrade to its database and developer tools to the first half of 2005, a delay of as much as six months, the company said Wednesday.

JCP 2.6 looking for earlier developer input

In an effort to give a broader group of developers earlier access to draft Java specifications, the Java Community Process (JCP)

New JSF standard becomes reality

The final version of the JavaServer Faces (JSF) specification 1.0 was launched recently with the intention of simplifying the development of user interfaces for Web-based JavaServer applications.

Exchange testing XML variant

The emerging XML-based standard isn't widespread in Canada, but in deploying Extensible Business Reporting Language (XBRL) across its operations, Toronto-based TSX Group

Machine vision set to change security

In recent years, a synchronicity of progress in cameras, lighting and processors - all stirred together with hundreds of thousands of man-hours of development - has brought machine vision to the edge of general deployment.

Microsoft links Office with eBay

Microsoft Corp. and eBay Inc. on Monday delivered tools that enable links between the 2003 editions of Excel and FrontPage and the eBay online auction service.

IBM looks to boost Java apps analysis

IBM Corp. on Monday will preview technology for structural analysis of Java application development projects.

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