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Create more hours in a day with robotic process automation

Cindy Baker -
There’s a new wave in robotic process automation. The robots have moved from the back office to the front office to automate almost anything...

Coffee Briefing, July 27, 2021 – Zoho’s free online invoicing solution; Hootsuite’s new CMO; Shopify’s new centralized chat tool; and more

Pragya Sehgal -
Recent tech news that we maybe didn’t get to yet, or it’s news we’ve reported on and feel is worth resurfacing.

Coffee Briefing, June 29, 2021 – AWS launches bug busting challenge; a podcast roundup; and more

Pragya Sehgal -
Coffee Briefings are timely deliveries of the latest ITWC headlines, interviews, and podcasts. These briefings drop on Tuesday mornings. Today's Coffee Briefing is delivered...

Can AIOps transform your IT operations?

Cindy Baker -
The job of managing an organization’s IT operations can be overwhelming. Now, IT leaders are looking to artificial intelligence (AI) to relieve the pressure. Today’s...

Three ways to keep up with cybersecurity demands

Cindy Baker -
Many organizations are finding it harder to manage the increasing pace and sophistication of security threats these days. But the right technologies and strategies...

Coffee Briefing, June 1, 2021 – Big tech and biometric data; updates from CompTIA, CENGN; and more

Pragya Sehgal -
Our latest Coffee Briefing features Canadian feedback about big tech and how they handle biometric data, updates from CompTIA and CENGN, and much more.

Microsoft Build announcements at a glance: Azure, Power platform get major updates

Lynn Greiner -
At Microsoft Build, Microsoft made more than 100 announcements, including new features and functions aimed at providing that help to developers. Here are some highlights

Five tips to boost your customer experience

Cindy Baker -
A dramatic change in the customer service landscape over the past year has many businesses revisiting their approach. “We had to move faster with our...
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Staying protected and compliant in an evolving IT landscape

Canadian businesses have changed remarkably and quickly over the last few years. Business leaders across the country have had to address hybrid work, with many...

Thriving amid Canada’s tech talent shortage

With today’s tight labour market, rising customer demands, fast-evolving cyber threats and shifting regulatory requirements, it’s harder than ever to find and maintain all...

The employee-driven event that supercharges Intuit’s innovative culture

With tech talent in short supply, a recent report by Deloitte highlights that tech leaders have an opportunity to “reimagine the workforce and workplace...

Five tips to navigate the evolving AI landscape

Advanced artificial intelligence, such as ChatGPT, is said to be the most disruptive technology since the advent of electricity. The technology, known as generative...

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