Susan Maclean

Articles by Susan Maclean

Wireless support: the bumpy road to managing mobility

Analyst Jack Gold with META Group Inc. of Stamford, Conn., reports that more than 80 per cent of PDAs in enterprises are purchased by end users and brought into the organization for use as personal information managers (PIMs).

Dialing up digital convenience

A July report from U.S.-based research firm Forrester Research, Inc., notes that credit unions are gaining ground as the preferred financial provider among online consumers, thanks to their superior service, higher deposit rates and lower fees.

Moving toward online one-stop financial services

Traditional Canadian banks are making major headway integrating online banking, brokerage and other related lines of business into long-envisaged one-stop financial services supermarkets, according to Internet quality measurement firm G

The ROI of Web technology

Canadians prefer banking over shopping on the Internet. That official confirmation comes from Steve Yonish and Jennifer Gordon of Forrester Research, Inc. in Cambridge, Mass.

Manufacturer streamlines retail business flow

Sales staff at Hauser Co. Stores can confidently place customers

MapInfo offers location-based CRM

MapInfo Corporation

Taking data to the outer limits

As the largest Canadian-based designer and manufacturer of space hardware subsystems, the space division of COM DEV International Ltd. uses business intelligence software to ensure they achieve beyond this world efficiency -- literally!

Using data well creates competitive edge

Having ERP and automation in place is no longer a competitive advantage because there are so many organizations using this technology.

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