Susan Maclean

There

With expectations firmly in place

The University of Toronto's Innovations Foundation reports that according to a recent survey hosted by Canada.com, the telephone beat out insulin, the light bulb, standard time and newsprint as the greatest Canadian invention ever.

An Ipsos-Reid poll of 1,000 randomly selected adult Canadians conducted on behalf of NCR Corporation has revealed that 64 per cent are likely to shop at stores with in-store self-service technology that allows them to conduct transactions, or obtain product information and service without the assistance of a store employee.

Northland Fulfillment is a third-party logistics firm serving conventional and direct response retailers, shipping merchandise either directly to the consumer's home or to mass merchandisers.

Analyst Jack Gold with META Group Inc. of Stamford, Conn., reports that more than 80 per cent of PDAs in enterprises are purchased by end users and brought into the organization for use as personal information managers (PIMs).

Getting the right information where it needs to be when it needs to be there is critical for any business wanting to get ahead and stay there.

Have you noticed that many old-fashioned clich