Wireless support: the bumpy road to managing mobility

Analyst

Jack Gold

with META Group Inc. of Stamford, Conn., reports that more than 80 per cent of PDAs in enterprises are purchased by end users and brought into the organization for use as personal information managers (PIMs). However, he predicts that by 2006/07, 25 to 30 per cent of enterprise-deployed PDAs will be purchased or reimbursed by the enterprise and provided to the user. He notes that META Group also expects nearly all enterprises will have a formalized support plan for users whether users are provided with a device or they acquire and utilize one themselves.

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