Susan Maclean

Keep your overhead under control by following a business plan that lets you grow your company with your customer base, plus develop a partnership with a key IT vendor. That

A new $32 million Siemens Canada manufacturing, engineering and training centre in Burlington, ON, is a working showcase for the company

My rare glimpse at a TV commercial recently surprised me by underscoring the ever-shortening distance between consumer and manufacturer and, more significantly, the expectation by consumers that this will be to their benefit.

Hollis Bischoff, vice-president of electronic business strategies with the research and consulting firm META Group, Inc., spoke to us from her San Francisco base about the slow progress and various difficulties of enterprise e-business transformation in North America.

A research company in the financial services field recently discovered that it takes only one unethical person to single-handedly cause a major corporation.

Is an electronic version of your health records better or not better than the paper version?

Given that security is always a concern with patient information even in a wired environment.

If Sun Life Financial Services of Canada Inc. had any doubts as to the importance of managing security, they were surely laid to rest the day after Carol Osler came to her new job as the company's first vice-president, information security.