
Tuesday, January 24, 2012
4 tough challenges for RIM's new team For the first time since its founding, Research in Motion has changed its top leadership, with a new president/CEO, a new board chairwoman and a new major investor who specializes in turnarounds. But can they save RIM?
Monday, December 31, 2001
Tracking customer needs “Treat me as an individual, not a number. Demonstrate that you know me. Anticipate my needs. Do all this regardless of where and when I interact with you.”