Philippines more than a call centre

 MANILA — It’s not all about voice. That’s the one message the Philippine government and the local IT industry in this Asian country wants foreign companies to here load and clear.After more than

Published on: February 8th, 2010 Nestor E. Arellano

Use outsourcing to boost your IT career in 2010

Interest in cloud computing, managed services and SaaS reached new heights during the downturn in 2009, and industry watchers suggest the various sourcing options will also drive high-tech hiring decisions into 2010 as

Published on: January 4th, 2010 Denise Dubie

IT takes biggest job-cut hit in the back office

Large, global companies have eliminated 300,000 IT jobs in 2009, according to the consultancy Hackett Group. Back-office jobs in general fell 630,000 -- three times the average annual job loss from 2000 to

Published on: November 18th, 2009 Galen Gruman

Exchange rate pitfalls can sink offshore operations

There are many matters to consider when setting up an offshore outsourcing  deal-scope, location, roles and responsibilities, service levels, governance plans and price, just to name a few.The effect of foreign exchange rates

Published on: July 10th, 2009 Stephanie Overby

Top 3 outsourcing initiatives in a down economy

It is not a stretch to presume most people were happy to see 2008 come to an end, yet most analysts and experts agree 2009 is shaping up to be worse. Executives in

Published on: March 9th, 2009 Scott Staples

Indian outsourcers will be hit by U.S. financial crisis

BANGALORE - Indian outsourcers will be hit by the continuing crisis in the U.S. financial services sector, according to analysts. "The key question is whether the crisis has already hit rock-bottom, or is

Published on: September 24th, 2008 John Ribeiro

Branham plans local outsourcing resource guide

A directory of Canadian outsourcing companies published by Ottawa-based research firm Branham Group Inc. should help raise global awareness of the outsourcing capabilities available in this country. Available at the end of February,

Published on: February 11th, 2008 Kathleen Lau

India aims to double remote management business

BANGALORE, INDIA – After taking a large share of outsourced application development and maintenance and are dominant in business process outsourcing, India’s IT firms are targeting a larger share of the market for

Published on: February 7th, 2008 John Ribeiro

Accenture beefs up IT consulting practice

Canadian Accenture customers may be able to make greater use of offshore resources following the consulting firm’s plan to invest US$250 million to enhance services for data centre management, green computing, data security

Published on: June 18th, 2007 Shane Schick