Tuesday, December 07, 2010
Rural outsourcing on the rise in the U.S. A growing number of organizations are taking advantage of lower costs closer to home, by hiring outsourcing providers with operations in rural areas of the U.S. 
Wednesday, November 17, 2010
How the 'tech worker visa' is remaking IT Twenty years after U.S. Congress created the H1B visa, ComputerWorld looks at its effect on the industry
Thursday, September 30, 2010
Five reasons legislation to limit outsourcing is bad With U.S. Congress focusing on mid-term election campaigns, outsourcing is a hot topic. Outsourcers can adapt to laws looking to cut H-1B use; trade and exports are key economic issues for state, federal leaders
Tuesday, May 18, 2010
Cloud service users face confusing legal landscape Lawyers caution that companies should study the data protection laws in all the countries where their cloud provider operates
Monday, February 08, 2010
Philippines more than a call centre Manila is pushing the country's educated, English-speaking, culturally aligned workforce to make it a business process outsourcing destination for North American firms
Monday, January 04, 2010
Use outsourcing to boost your IT career in 2010 IT workers who are able to identify areas that can be outsourced and save their companies money will be in demand. Find out about other valuable outsourcing skills you can capitalize on
Wednesday, November 18, 2009
IT takes biggest job-cut hit in the back office Consulting firm The Hackett Group takes a more detailed look at technology job losses during the recession and explains the key reasons for the deepest cuts
Friday, July 10, 2009
Exchange rate pitfalls can sink offshore operations Foreign exchange rates tend to fall pretty far down the priority list at the negotiating table during offshore outsourcing talks. But ignoring the currency exchange considerations can be a multi-million dollar mistake
Monday, March 09, 2009
Top 3 outsourcing initiatives in a down economy It's hard enough to handle planning, budgeting and forecasting in normal times, but it becomes a nightmare in the uncertain economic environment we live in now. Here's how outsourcing can help
Wednesday, September 24, 2008
Indian outsourcers will be hit by U.S. financial crisis For outsourcers the outlook is quite grim as some of its customers, like Lehman Brothers, are no longer around, said a partner at one firm. But one analyst sees outsourcing increasing in the medium to long term as American companies try to cut costs
Monday, February 11, 2008
Branham plans local outsourcing resource guide The consulting group puts the finishing touches on a directory of firms that can handle everything from call centres to IT support. Does this fall into the “bureau of unCanadian activities" or not?
Thursday, February 07, 2008
India aims to double remote management business IT firms want to raise remote infrastructure management services revenues to $15 billion in five years
Monday, June 18, 2007
Accenture beefs up IT consulting practice Firm to offer services around data centres, "green" computing
Wednesday, May 30, 2007
Alternative offshore model emerging in India Foreign companies aiming to take advantage of India’s less-expensive IT and back-office employees often take one of two routes — they set up their own operations in the country, commonly referred to as “captive centres,” or they outsource work. But new market research suggests there are cost benefits to turning over software development or business processes to an outsourcer rather than setting up a subsidiary. 
Wednesday, May 02, 2007
North American firms 'can't find' qualified IT talent Nearly two-thirds (64 per cent) of top-tier executives polled by consulting firm Deloitte and Touche LLP "felt it was important to look overseas" for high-calibre technology professionals
Tuesday, May 02, 2006
Refining customer service After years of rapid development in e-government around the world, Accenture has detected a slowing of advances. It takes governments longer to make noticeable improvements as the picture of leadership in customer service becomes more complex. And more visionary, citizen-centric strategies and cross-cutting initiatives needed time to take hold and develop proven results.
Sunday, April 30, 2006
Refining customer service After years of rapid development in e-government around the world, Accenture has detected a slowing of advances. It takes governments longer to make noticeable improvements as the picture of leadership in customer service becomes more complex. And more visionary, citizen-centric strategies and cross-cutting initiatives needed time to take hold and develop proven results.
Thursday, March 31, 2005
Help arriving for those tough questions about your IT operaions Forrester research offers evidence that an integrated IT management (IIM) dashboard could be on the way.
Monday, November 08, 2004
Offshore and agile Many of the articles I've read on agile, offshore development have focused on the communications, collaboration, and culture and how each of these is more difficult in an offshore development project. However, I think these are issues for "any" offshore project — agile or otherwise. 
Thursday, October 14, 2004
Conceptum teams with French consultancy Through the deal, Montreal-based management and IT consulting firm Conceptum hopes to expand its outsourcing services, while GFI’s Canadian operation expects to receive a boost in the electronic payment arena. 
Tuesday, August 31, 2004
Gartner: India's BPO market likely to lose market share India is likely to lose market share in offshore business process outsourcing (BPO), from its current 80 per cent to about 55 per cent by 2007, according to research firm Gartner Inc. 
Thursday, August 12, 2004
Training can counter offshoring: book Protectionist barriers such as visa restrictions may only accelerate the trend of U.S. companies outsourcing software development work offshore, according to IT market analyst Edward Yourdon in a book on outsourcing, scheduled for release in October. 
Wednesday, August 11, 2004
Job stats undercut offshore fears This year, offshore outsourcing is the hot-button economic issue. But just how many jobs are actually sent overseas? 
Thursday, July 29, 2004
Citibank offshores to Philippines Right on cue Citibank Australia is the first of the big financial services firms to relocate its call centre operations to Manila in the Philippines. 
Tuesday, July 27, 2004
Gartner: Australia wins and loses from offshoring Australia continues to be a major beneficiary of offshoring by global companies but research company Gartner Inc. warns it is an opportunity largely going to waste.