Call Centre Staff

Mitel Networks extends contact centre solution for Lync

When Microsoft added enterprise voice capabilities to Lync 2013 Server, many of its partners seized the opportunity to leverage them...

October 14th, 2014 Howard Solomon

Smart Technologies showed off its Smart Room for Lync at the conference

Blizzard fails to close Lync conference in Calgary

There’s an old journalism weather cliché that goes “rain failed to dampen ….” Here's another: In Calgary on Wednesday a...

December 5th, 2013 Howard Solomon


Microsoft’s Xbox One isn’t just a gaming console

If you think the upcoming Xbox One gaming console from Microsoft is just about games like Halo, think again. Recently,...

October 2nd, 2013 Jeff Jedras