Thursday, April 29, 2010
Users advised to be careful with Oracle ULAs Oracle's unlimited license agreements can make great sense for companies that want to use a lot of the vendor's software, but a number of potential pitfalls can get buried in the fine print, according to a new Forrester report.
Wednesday, September 09, 2009
Software licensing gone wrong Entering into a software licence agreement with a vendor is no trivial decision. The “veil of secrecy” among software vendors, and why an unlimited licence agreement may not work for you
Monday, June 22, 2009
Six steps to minimize layoff impact In many cases, it doesn't matter how good you are at your job or how hard you work. That pink slip could still land on your desk. Here are seven strategies to help minimize the blow of a layoff
Sunday, May 31, 2009
Turning around a failed business case Whatever their cause, failed business cases are a major source of grief for CIOs. In today’s economic environment, you can’t afford not to get full value out of the money you’ve invested in your enterprise applications. If a business case is giving you fits, maybe it’s time to look at Business Case Rescue
Wednesday, May 20, 2009
Crystal Reports EULA causing training headaches Independent trainers and courseware providers argue licensing changes are putting them out of business. Why enterprises should read user licences carefully
Tuesday, December 02, 2008
Five ways to get more from your vendor Some IT organizations are under pressure to cut costs quickly. Forrester Research says one of the best ways to start is by negotiating the savings away from equally stressed out vendors and service providers. Third in a five-part series
Monday, August 04, 2008
Manulife Financial joins server virtualization crowd The Toronto-based company expands an outsourcing agreement with IBM that’s designed to increase the utilization of its Intel and Unix machines. A former vendor-turned-CIO explains the scope
Tuesday, June 10, 2008
EU competition chief advocates open standards Europe's competition commissioner has cautioned Microsoft in its efforts to get recently-approved status for its Office Open XML format. There's already another open document standard, and some feel adding another will split scarce IT resources
Thursday, May 22, 2008
Canadian government a tough sell, says Mitel chairman Federal procurement practices, which allegedly favour foreign systems integrators, are helping to bury Canada's IT and telcom industries, Mitel Networks Corp. chairman Terry Matthews said Wednesday.
Thursday, April 03, 2008
Maintenance made manageable: A guide to SLAs All technology infrastructure requires some careful fine-tuning from time to time, and IT managers can't always do it alone. Whether you deal with the original equipment maker or a third party, read the fine print 
Tuesday, November 20, 2007
African nations earmark $1B for Indian satellite Zambia, Gambia, Ghana, Burkina Faso, Burundi, Mauritius and Tanzania get behind a project that will include installation of Very Small Aperture Technologies (VSATs) to carry VoIP (voice over Internet protocol) communication
Sunday, October 21, 2007
Novell keeps adding to Sentinel 6 Novell has announced further enhancements to its security information and event management (SEIM) solution, Sentinel 6. The new service pack helps Sentinel 6 gather and correlate security and non-security information from across an organization’s networked infrastructure.
Monday, June 25, 2007
Symantec software snafu could set precedent The security firm's decision to compensate 50,000 Chinese users who lost data via a faulty Norton antivirus update may have an impact on other vendors, Canadian experts said. Just don't expect a cash payout or a day in court
Sunday, March 11, 2007
Ottawa wants more from connectivity Ottawa turned on its 311 call centre in the fall of 2005 and also operates a walk-in service centre that's staffed by representatives from all three levels of government. After several years of planning, the national capital is ready to begin plans for upgrading to VoIP.
Sunday, March 11, 2007
Ottawa wants more from connectivity Ottawa turned on its 311 call centre in the fall of 2005 and also operates a walk-in service centre that's staffed by representatives from all three levels of government. After several years of planning, the national capital is ready to begin plans for upgrading to VoIP. 
Thursday, October 26, 2006
Boingo's Wi-Fi net puts roots down in Asia-Pacific Boingo Wireless announced this week that it is further expanding its Asia-Pacific presence by inking agreements with three providers in that region. 
Thursday, October 26, 2006
Google hints at enterprise wares Google this month began to fill in the picture on how it plans to offer application services to enterprise customers when it introduced Google Apps for Education, a collection of collaboration tools and an API set for backend integration.
Sunday, July 30, 2006
Where does the buck stop? Over the past two decades, growing public demand for better services has pushed governments to experiment with new kinds of intergovernmental partnerships. This, in turn, has raised questions over whether governments can really be partners and still be fully accountable to their legislatures. 
Wednesday, June 21, 2006
Nortel settles with Canadian plaintiffs Nortel Corp. has announced an agreement with Canadian plaintiffs in a class action law suit that paves the way for implementing an earlier settlement the company reached in the U.S. 
Wednesday, February 15, 2006
Scheer joy: Mapping a way to success "Change is automatic," goes the saying, "progress is not." As the City of Calgary's "change management" team will readily affirm – real progress comes when you know what you want to change, the way you want to change it, and why. The team recently used "process modeling" technology from IDS Scheer to identify just that, and to successfully complete the rollout of a time and attendance-management system.
Tuesday, January 31, 2006
Vendor backs out of million dollar evoting deal Election officials in Florida's Leon County are scrambling to comply with state and federal voting laws after the county's preferred vendor for optical scan voting systems backed out of an informal deal.
Tuesday, July 26, 2005
New agreements help complete Alberta's SuperNet Luke Ouellette, Minister for Restructuring and Government Efficiency with the Government of Alberta, said the best gift for his province's centennial celebrations in September would be the completion of Alberta SuperNet. Thanks to a new deal between the province and SuperNet's builders he may get his wish. 
Monday, May 30, 2005
The architect as chief technology negotiator Enterprise architects are often frustrated people because they frequently face disagreements. Research indicates that the best enterprise architects are successful negotiators. The good news is that this critical skill can be readily learned and developed.
Thursday, February 03, 2005
Schools bump up bandwidth About two-and-a-half years ago, 12 of Toronto’s leading post-secondary schools and teaching hospitals were presented with a rare opportunity.