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Some things your users would really like to see from IT

My daughter, who attends university in the United Kingdom, but works in Vancouver, recently came across a frustrating set of...

September 11th, 2013 Bruce A. Stewart

The CIO Census

The CIO Census

Is your budget heading north or south? Will you be outsourcing more in the next year? What IT initiatives would...

August 15th, 2013 Dave Webb

BP oil spill ‘slows’ but serious IT failures come to surface

BP oil spill ‘slows’ but serious IT failures come to surface

Computerworld UK — An internal investigation at BP has revealed serious IT failures played a part in the devastating Deepwater...

June 1st, 2010 Leo King

SLIDE SHOW: The thrill of ITIL in 10 simple steps

SLIDE SHOW: The thrill of ITIL in 10 simple steps

CIOs who have successfully used 'The Information Technology Infrastructure Library' (ITIL) to improve IT performance and services now offer you...

October 2nd, 2007 Bill Golden

From the Editor-in-chief

From the Editor-in-chief

Results from our annual 'State of IT in Canada' survey reflect a mixture of optimism and concern....

January 31st, 2003 John Pickett

Firms form CRM alliance

Firms form CRM alliance

Canada is not necessarily on the leading edge regarding CRM and other IT areas and can benefit from good ideas...

September 30th, 2002 IT Focus Staff

Celebrating an IT birthday

Celebrating an IT birthday

Municipal governments in Ottawa, Sault Ste. Marie, Ont., Quebec City, Fredericton and Halifax declared Sept. 5, 2002 as "EDS Day"...

September 19th, 2002 No Author

All dressed up and nowhere to go

All dressed up and nowhere to go

Editorial opinion Have you noticed that many old-fashioned clich...

August 31st, 2002 Susan Maclean

Forging Links in the KM Service Chain

Forging Links in the KM Service Chain

Knowledge means creativity. To be successful in today's ever-changing IT world knowledge must be sophisticated, innovative and integrated both internally...

July 31st, 2002 Dr. Peter Thompson