CIOs who have successfully used 'The Information Technology Infrastructure Library' (ITIL) to improve IT performance and services now offer you 10 tested and true ways to reap the same benefits. Visit IT World
Canada is not necessarily on the leading edge regarding CRM and other IT areas and can benefit from good ideas being brought in from other markets, according to Mark Whitmore, Deloitte Consulting's CRM
Municipal governments in Ottawa, Sault Ste. Marie, Ont., Quebec City, Fredericton and Halifax declared Sept. 5, 2002 as "EDS Day" in honour of the global information technology (IT) services provider's 40 th anniversary.