Some things your users would really like to see from IT

My daughter, who attends university in the United Kingdom, but works in Vancouver, recently came across a frustrating set of interactions with her UK bank. It’s getting time to return for another year,

Published on: September 11th, 2013 Bruce A. Stewart

The CIO Census

Is your budget heading north or south? Will you be outsourcing more in the next year? What IT initiatives would you fund - if you could?

Published on: August 15th, 2013 Dave Webb

BP oil spill ‘slows’ but serious IT failures come to surface

Computerworld UK — An internal investigation at BP has revealed serious IT failures played a part in the devastating Deepwater Horizon oil spill in the Gulf of Mexico.The news comes as US officials

Published on: June 1st, 2010 Leo King

SLIDE SHOW: The thrill of ITIL in 10 simple steps

CIOs who have successfully used 'The Information Technology Infrastructure Library' (ITIL) to improve IT performance and services now offer you 10 tested and true ways to reap the same benefits. Visit IT World

Published on: October 2nd, 2007 Bill Golden

From the Editor-in-chief

Results from our annual 'State of IT in Canada' survey reflect a mixture of optimism and concern.

Published on: January 31st, 2003 John Pickett

Firms form CRM alliance

Canada is not necessarily on the leading edge regarding CRM and other IT areas and can benefit from good ideas being brought in from other markets, according to Mark Whitmore, Deloitte Consulting's CRM

Published on: September 30th, 2002 IT Focus Staff

Celebrating an IT birthday

Municipal governments in Ottawa, Sault Ste. Marie, Ont., Quebec City, Fredericton and Halifax declared Sept. 5, 2002 as "EDS Day" in honour of the global information technology (IT) services provider's 40 th anniversary.

Published on: September 19th, 2002 No Author

All dressed up and nowhere to go

Editorial opinionHave you noticed that many old-fashioned clich

Published on: August 31st, 2002 Susan Maclean

Forging Links in the KM Service Chain

Knowledge means creativity. To be successful in today's ever-changing IT world knowledge must be sophisticated, innovative and integrated both internally and externally.

Published on: July 31st, 2002 Dr. Peter Thompson