Opinion: A top-down approach to IT management

Opinion: A top-down approach to IT management

IT management efforts to focus on service delivery within the enterprise are hamstrung by traditional IT management tools that view...

February 25th, 2008 David Messina

Formula for success

Formula for success

In my home country of England, medieval castles have unique architecture. Fortified inner buildings have many towers interrupted by narrow...

February 28th, 2005 Albert Hitchcock

Much ado about data: storage in the privacy zone

Much ado about data: storage in the privacy zone

Governments operate on information. They keep track of when you're hatched, matched and dispatched, through birth certificates, marriage licences, divorce...

February 15th, 2004 Paul Park

Old enterprise application silos demolished

Old enterprise application silos demolished

"No question that this is something that should have been around from the beginning of ERP, but now we have...

June 2nd, 2003 Ephraim Schwartz

More ‘holistic’ view of IT security needed

More ‘holistic’ view of IT security needed

Tying IT security with physical and other non-IT-related security functions could help companies better manage threats to their business, users...

April 17th, 2003 Jaikumar Vijayan

They believe

They believe

Electronic service delivery. Return on investments. Public-private partnerships. Multi-channel service delivery. The destruction of silos. All these issues - and...

March 31st, 2003 No Author

Deconstructing the stovepipe mentality

Deconstructing the stovepipe mentality

Government On-Line (GOL) in Canada has focused primarily on leveraging interdepartmental and cross-jurisdictional collaboration to provide services in a client-centric...

October 31st, 2002 Annie Crombie and Alexandra Katseva

SAP pulls portals and markets inside

SAP pulls portals and markets inside

SAP AG on Thursday announced that it is merging its SAP Portals and SAP Markets divisions into the greater SAP,...

April 17th, 2002 Tom Sullivan

Getting to know you

Getting to know you

Companies about to set sail into the murky waters of CRM had better not look for clear blue skies and...

March 21st, 2002 Poonam Khanna