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Articles Related to self-service

Infrastructure

IBM Cognos Analytics: Converged and Governed Analytics for the Masses

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The democratizing of data and analytic insights is allowing organizations to achieve competitive advantage. But to be successful, organizations must turn data into actionable...
Careers & Education

Health centre improves employee satisfaction by eliminating the paper trail

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The Royal Victoria Regional Health Centre streamlined its time tracking and attendance to support a massive expansion and improve the employee experience
Cloud

How advanced BI tools are delivering self-service analytics

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The business intelligence (BI) and analytics market is shifting away from fairly centralized IT-led initiatives to more decentralized business-led initiatives. These initiatives are labelled...
Infrastructure

Intuit

IT World Canada Team -
Infrastructure

Automation for a Better Tomorrow: 5 Common Service Desk Headaches IT can Automate

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Beyond the Enterprise App Store: Leveraging Proactive, Secure and Automated IT Service Delivery

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Learn how RES software can eliminate the burden of recurring, manual administration tasks.  
Careers & Education

Self-service IT: Are users up for the task?

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Have users really advanced so far that they can roll out their own business intelligence queries or recover from a hard disk failure entirely on their own? Yes and no
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Telus picks Cognos for data consolidation effort

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Canada

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