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CIOs have made the move beyond the role of IT Manager to become strategic business influencers, especially when it comes...
By Penny Gillespie, Vice President, Analyst, Gartner Inc. If you were asked to hand over your email address in return...
ORLANDO - Many of the newest and fastest growing companies in the world today - like Uber Technologies Inc. and...
Winning and keeping customers used to be entirely about the quality of a product or the service that product could...
While it may not yet be possible for fintech enterprises to offer consumers 100 per cent personalized banking and investing...
When Mark Bryant joined PCL in 2013, he faced a daunting task. As the first CIO of the employee-owned group...
Ask executives around the world just what they're trying to achieve with digital transformation and you can boil it down...
When it comes to customer experience (CX), most companies are all talk and no action, according to new research from...
