Microsoft rolls out solution for video and meeting problems of Outlook users

Microsoft is pushing out a solution to a known problem that affects Outlook for Microsoft 365 users and is restricting them from scheduling Teams meetings because the option is no longer available in the app menu, which has been a problem for Microsoft 365 users for years.

The Teams Product Team confirmed in an update on Thursday that this has now been fixed and a fix will now be rolled out to customers running Teams version 1.5.

“In some support cases, engineers found that if .Net 4.8 or Webview2 were not installed, that installing them helped address the issue with the Teams Add-in becoming disabled,” Microsoft explained.

To determine which Teams version you are using and whether the fix has been applied to your system, open Teams and navigate to About > Version after clicking on the “Settings and more” menu (the three dots on the top-right).

The Teams Meeting Add-inc which is missing from the ribbon of the Outlook calendar view and always prevents you from scheduling Teams meetings on the email calendar app, is also a thing of the past.

Users must manually reactivate the Teams Meeting add-in from Outlook and create a new registry key in this temporary solution, which Microsoft says prevents the Teams Meeting Add-in from being disabled in Outlook again.

Microsoft did not specify the cause of the problem, but it was addressed in September. “When you try to create a Teams meeting in Outlook Desktop, the option is missing from the ribbon.”

The sources for this piece include an article in BleepingComputer.

IT World Canada Staff
IT World Canada Staff
The online resource for Canadian Information Technology professionals.

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