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Patients to manage own diseases in Ontario

Help is on the way -- via electronics -- for patient's who want to manage their chronic diseases all by themselves. The afflicted, as well as pharmacists, in Sault Ste Marie should soon be able to access relevant medical information through Group Health Centre's (GHC) electronic medical record (EMR).

PC with sensitive data missing from subcontractor

A desktop PC containing the personal information of up to 36,000 U.S. military veterans has gone missing from U.S. Department of Veterans Affairs (VA) subcontractor Unisys Corp., the VA announced.

The ghost in the machine

The idea of an autonomic, self-healing computer that mimics the way the nervous or immune systems work in humans is a tantalizing possibility. The stakes are high, and major vendors are devoting significant research efforts to developing autonomic systems.

Customer loyalty myths cause many CRM project failures

Virtually every assumption floating around the business mindsphere about customer loyalty is just plain wrong. And this faulty thinking is the source of a lot of dysfunctional corporate behaviour, including sinking big bucks in customer relationship management (CRM) systems that fail to deliver any value. That's the ominous message of a book authored by a team of researchers.

Sun lays off Canadian staff as part of global revamp

Sun Microsystems Inc. laid off workers in the U.S., Canada, Europe and Asia on Friday as part of belt tightening that is expected to claim up to 5,000 jobs at the beleaguered company.

New funding for tech start-ups in Ontario

The Ontario government has announced plans for a four-year $46 million program that will help new companies develop cutting-edge technologies to fuel the economy and create jobs for Ontario families, according to provincial officials.

Future talk

Lac Carling's "secret formula" is all about connecting diverse people and ideas to shape and deliver a vision for the future of government in Canada. This year, the formula was applied to the Congress itself at a panel session designed to envision what Lac Carling might become over the next decade. One of Lac Carling's strengths has always been its ability to evolve and grow, the panelists told participants, but success in the past does not guarantee future success. While Lac Carling has become the place to come for ideas about service transformation, it must continue to provide leadership to stay at the forefront of change. Therefore, they said, it is important to take a hard look at what works about Lac Carling, what doesn't and what will be important to keep it relevant over the next decade. n

Students give thumbs down to IT

Faced with an escalating shortage of skilled IT workers, Canadian companies are turning to educational institutions to help develop new generations of IT practitioners. But trends in university computer science enrolments indicate this wellspring of future IT professionals might be going dry.

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The secrets to building a disruptive culture

One of the biggest obstacles to innovation is a culture that doesn’t embrace change, according to CIOs. But that isn’t stopping Intuit—the global technology platform...

Think outside the box to end the cybersecurity skills gap

By Rob Rashotte Cyberattacks are on the rise, but one of the biggest threats for organizations is the need for more skilled cyber professionals. According...

It’s time for public sector tech leaders to get serious about their skills

Canada's public sector is currently lagging behind when it comes to the adoption of digital skills. Pluralsight's recent State of Upskilling report tells us that...

Managing the moving parts of the next normal workplace

For all the upheaval it has brought, the global crisis has done something positive for employers – it has forced every player, from the...